We ship worldwide from Cheltenham, United Kingdom via Royal Mail, and via express couriers for Express shipping.
We are committed to dispatching your purchases on time, often ahead of the estimated processing timeframe. However, delivery times mentioned below are estimates only and are not guaranteed due to local postal factors.
We ship the next business day. For example, a Special Delivery order placed on Monday will be dispatched on Tuesday and should be delivered by 1 PM on Wednesday.
Please note that the shipping fee is non-refundable.
Estimated delivery timelines and rates:
Domestic orders (UK)
2nd Class Standard: from £1.49, delivery aimed in 3–5 business days.
1st Class Standard: from £2.99, delivery aimed in 2–3 business days.
Special Delivery: £9.95, delivery aimed by 1 PM next business day, excluding the order day.
Orders over £50 ship free via Tracked 48 service.
International orders
Standard & Tracked: 5–15 business days.
Express: 2–4 business days.
Orders over £50 / $68 / C$94 /€58 ship free via Tracked service.
Orders to US
10% import duty added at checkout. Duties are non-refundable.
Rates from: Standard $6, Tracked $12, Express $40.
Orders to EU
Up to €150 (excluding VAT) – VAT collected at checkout. Over €150 – recipient responsible for import costs, including VAT, duties, and clearance fees.
Rates from: Standard €5, Tracked €8, Express €26.
Orders to rest of the world
Local customs charges may apply and are the recipient’s responsibility.
Rates from: Standard £5, Tracked £10, Express £25.
Delays
Delivery delays are beyond our control. While over 95% of orders arrive within the stated timeframe, delays may occasionally occur, especially during peak periods. If you need your order by a specific date, consider Express shipping.
Read our full delivery information and policy on returns here.
